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@drjclau this can come through in a bunch of ways, but showing that they have thought about what your experience is as a candidate, and they have taken steps to make it better. eg: - if there's a test, it's short & actually seems relevant - good comms - scheduling interviews with breaks
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@drjclau it shows a few things: - they have the desire for people to perform well, be treated well - they have the ability to understand the experience of someone not in their position - they have organizational capacity to act on these insights & change processes as a result