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saw some recommended tweet on how as you change a product you build up "design debt" and so you should do an entire product design refresh every couple of years. anyway, I think those people should read this article mcsweeneys.net/articles/class-is-canceled-until-further-notice-while-i-do-my-jobLook on archive.org
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no doubt they would have some very Silicon Valley answer about reducing bureaucracy or something but also as software people they should also have a better understanding of how to make effective changes to a complex and interconnected system like a universityPermalink Look on archive.org